Account Management

User account management questions.

8 articles in this collection
Written by Justin Seidl

Document Verification with Mobile Camera

Why doesn't my camera work on mobile Chrome browser?

Written by Justin Seidl
Updated over a week ago

Why can't I sign up in these states?

Vertbase is not permitted in these states

Written by Justin Seidl
Updated over a week ago

Phone Confirmation

Confirm your mobile phone number with the unlock code

Written by Justin Seidl
Updated over a week ago

Phone Verification

Why do I need to verify my phone?

Written by Justin Seidl
Updated over a week ago

How to sign up?

Create a Vertbase account by signing up

Written by Justin Seidl
Updated over a week ago

What can I do if I lose access to the email I used for Vertbase?

Unable to access my email account.

Written by Justin Seidl
Updated over a week ago

I can't remember my password?

How to reset your Vertbase password.

Written by Justin Seidl
Updated over a week ago

Why am I being asked to verify my identity?

Vertbase Identity Verification

Written by Justin Seidl
Updated over a week ago