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Account Management

Account Management

User account management questions.

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8 articles in this collection
Written by Justin Seidl

Document Verification with Mobile Camera

Why doesn't my camera work on mobile Chrome browser?
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Written by Justin Seidl
Updated over a week ago

Why can't I sign up in these states?

Vertbase is not permitted in these states
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Written by Justin Seidl
Updated over a week ago

Phone Confirmation

Confirm your mobile phone number with the unlock code
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Written by Justin Seidl
Updated over a week ago

Phone Verification

Why do I need to verify my phone?
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Written by Justin Seidl
Updated over a week ago

How to sign up?

Create a Vertbase account by signing up
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Written by Justin Seidl
Updated over a week ago

What can I do if I lose access to the email I used for Vertbase?

Unable to access my email account.
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Written by Justin Seidl
Updated over a week ago

I can't remember my password?

How to reset your Vertbase password.
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Written by Justin Seidl
Updated over a week ago

Why am I being asked to verify my identity?

Vertbase Identity Verification
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Written by Justin Seidl
Updated over a week ago
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